About the new coronavirus hotline

The Japan National Tourism Organization (JNTO) has created a coronavirus hotline for foreign travelers.
English, Chinese, Korean, and Japanese support is available.

Please call the hotline for any concerns or questions you may have about coronavirus.
If you believe you may be infected with coronavirus, please call the hotline before visiting a hospital.

Hotline:

050-3816-2787(if calling from within Japan)
+81-50-3816-2787(if calling from abroad)


As of February 14, no cases of coronavirus have been discovered in Matsue, Shimane, or the neighboring prefectures of Tottori, Okayama, Hiroshima, and Yamaguchi.

It is advisable to be careful to wash your hands and use hand sanitizer, as well as to wear a surgical mask when visiting crowded areas.