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Useful Information

Use this section as a quick way to navigate key information for your visit to Matsue!

1. Visiting Matsue

A) Are there any discounts for international visitors?

There are generous discounts offered to international visitors when you present a valid non-Japanese passport or International Residence Card at payment.

■ Matsue City
Matsue Castle (Adult)¥550→50%OFF→¥280
Samurai Residence¥300→50%OFF→¥150
Lafcadio Hearn Memorial Museum¥300→50%OFF→¥150
Lafcadio Hearn’s Former Residence¥300→50%OFF→¥150
Meimei-an Tea House (incl. tea serving)¥400→50%OFF→¥200
Horikawa Sightseeing Boat¥1200→33%OFF→¥800
History Museum Exhibition Hall¥500→50%OFF→250
Horan-enya Memorial Hall¥200→50%OFF→¥100
Gessho-ji Temple¥500→50%OFF→¥250
Shimane Art Museum Special Exhibit¥1000→50%OFF→¥500
Shimane Art Museum Standard Exhibit¥600→50%OFF→¥300
Lake Shinji Cruise¥1400→30%OFF→¥980
Matsue Vogel Park¥1500→30%OFF→¥1050
Yuushien Japanese Garden¥600→50%OFF→¥300
■ Nearby areas
Adachi Museum of Art¥2200→50%OFF→¥1100
Shimane Museum of Ancient Izumo¥600→50%OFF→¥300
Shimane Museum of Ancient Izumo (Special Exhibit)¥500→50%OFF→¥250
Yasugi-bushi Entertainment Hall¥600→50%OFF→¥300
Izumo Museum of Quilt Art¥500→30%OFF→¥350
Tezen Museum¥600→50%OFF→¥300
Iwami Ginzan World Heritage Centre¥300→33%OFF→¥200
Iwami Ginzan Ryugenji Mabu Mine¥400→50%OFF→¥200

B) I don’t speak Japanese; will that be a problem during my stay in Matsue?

While Matsue has made considerable efforts to make any international tourists stay here an enjoyable one, there are many establishments that cannot serve you through English. However, for the most part, the local people and shop or restaurant/hotel workers are friendly, and will try to communicate with you if you approach them.

Some establishments have point-and-speak guidebooks, which help communication when speaking becomes difficult. This has both English/Japanese expressions and picture menus.

For useful Japanese phrases, refer to the Dan-dan Map available in a number of locations in Matsue. The Dan-dan map can also be downloaded further below.

For any enquiries you may have, we recommend that you contact the International Tourism Information Office outside JR Matsue Station’s north exit.

Phone: 0852-21-4034 E-mail: annai2011@mable.ne.jp
Brochures/Leaflets: Available in English, French, Chinese and Korean.
Wi-Fi: Available Internet PC: Available

C) Where can I access Wi-Fi free of charge?

  • International Tourist Information Centre, by JR Matsue Station.
  • Shimane Prefectural Art Museum, by Lake Shinji.
  • Town Plaza Shimane, south of Matsue Castle.
  • Shimane Civic Centre (“Shimane Kenmin Kaikan”), southeast of Matsue Castle.
  • Shimane Local Products Centre (“Shimane Bussan/Furusato-kan”), by Matsue Castle.
  • Shimane Prefectural Library (“Shimane Kenritsu Toshokan), southwest of Matsue Castle.

D) What kinds of souvenirs are there in Matsue?

Matsue has a varied selection of local products including handmade craftwork and foods which make great souvenirs. See our Culture and Specialities sections for more details. The following is a list of popular items characteristic of Matsue:

Edibles:
    Izumo Soba
  • Izumo Soba (Buckwheat Noodles)
  • Shijimi Clams from Lake Shinji
  • Japanese confectionary such as wakakusa, natane-no-sato, and yamakawa
  • Agonoyaki (Flying fish grilled sausage)
  • Hoshi-gaki (Dried persimmons)
  • Local Sake
Other Items:
    Magatama
  • Agate Jewellery, especially Magatama (comma-shaped bead charms)
  • Yakumo Lacquerware
  • Fujina, Sodeshi, and Rakuzan Pottery
  • Washi Temari (colourful thread-decorated balls)
  • Matsue Anesama Ningyo paper doll
  • Handmade paper
  • Calligraphy brushes

E) Where can I buy souvenirs?

You can find a large selection with items available to suit almost all needs at the following locations (Click here to open Lakeline Bus Map PDF):

* Shimane Local Products Centre (“Shimane Bussan/Furusato-kan”)
Location: Across the road from the car park at the entrance to Matsue castle.
Lakeline Bus stop 8 (Otemae Horikawa Sightseeing Boat Pier).
Open: 9:00-18:00.
Website: http://www.shimane-bussan.or.jp/

* Matsue Horikawa Microbrewery (“Jibiiru-kan”)
Location: 10 mins walk east from Lafcadio Hearn Memorial Museum end of Shiomi Nawate. One of the three Horikawa Sightseeing Boat Piers is also located there, as well as the Fureai Hiroba Square.
Lakeline Bus stop 11 (Main Horikawa Sightseeing Boarding Pier)
Open: 9:00-18:00 (17:00 during the winter months).
Website: http://www.ichibata.co.jp/jibeer/

* Shijimi Clam Centre (“Shijimi-kan”)
Location: 5 mins walk southwest from Matsue Shinjiko Onsen Station.
Lakeline Bus stop 18 (Chidori-cho) or 20 (Chidori Minami Koen Park).
Open: 8:40 - 18:00 (Mar-Nov), 9:00 - 17:00 (Dec-Feb).
Website: http://www.shijimikan.com/

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2. Money & Banking, Postal Service

A) Where can I exchange foreign currency for yen?

Foreign currency exchange facilities are provided at the following locations.

  • Mizuho Bank; Tenjin-machi 1
  • Hiroshima Bank; Asahi-machi 590−5
  • Central Post Office Yucho Bank; Higashi Asahi-machi 138
  • Tottori Bank; Asahi-machi 487-17
  • Sanin Godo Bank Main Branch; Uo-machi 10
  • Sanin Godo JR Station Branch; Asahi-machi 489-20
  • Sanin Godo Prefectural Office Branch; Tonomachi 1
  • Sanin Godo Shimane University Branch; Gaku-en 2-28-10

B) Can I use my credit card in Matsue?

Paying by credit card varies between individual establishments. Please enquire directly.

C) Where can I withdraw money from an ATM using an internationally issued card?

Yucho Bank ATM (Post Office Bank)
Locations: Higashi Asahi-machi 138 (total of 54 locations in Matsue).
Cards accepted: VISA、VISAELECTRON、PLUS、MasterCard、Maestro、Cirrus、American Express、Diners Club、JCB、DISCOVER (Operating hours vary according to location)

Seven Bank ATM
Locations: Asahi-machi 486-16 (Weekdays: 8:00-21:00 Weekends: 9:00-18:00), or Asahi-machi 480-8 (Weekdays: 8:50-18:00).
Cards accepted: VISA、PLUS、MasterCard、Maestro、Cirrus、American Express、Diners Club、JCB、DISCOVER

* Please note that Japanese Bank hours and ATM operating hours may seem very limited compared to those in your home country. Transaction charges may be incurred.

D) Where can I get a stamp/send some post?

You can purchase stamps at convenience stores and post offices. Letters and postcards can be sent by putting them in one of the red post boxes around town, but larger items must be sent from a post office. The Japanese for stamp is ‘kitte’.

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A) Websites about Matsue City

* Matsue City Guide (Facebook Page)
The city’s Facebook Page is the best way to know what is currently going on in and around Matsue. Also, don’t miss the Newsletter that can be downloaded below.

* Blogs
Written by Matsue City CIR’s (Coordinator for International Relations), the following blogs introduce Matsue from different angles.
- Madeinmatsue introduces Matsue through photographs and short articles.
- Matsuetravelguide introduces Matsue and its surroundings in both French and English.
- Saninstory introduces local mythology and folktales.

B) Photo galleries

* Lake Shinji Sunsets

* Matsue Horikawa Sightseeing Boat

* Made In Matsue (Facebook Page)

C) Videos

* Matsue City

* Shimane Prefecture

* Sanin Region

D) Other useful websites

* Matsue International Community Centre (MICC)

* Matsue Bureau Convention

* Matsue Film Commission

* Shimane International Centre (SIC)

* About Matsue City Industrial Development

* Shimane Industrial Promotion Foundation (SIPF)

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4. Download

* Matsue City Guide Book
All you need to know about the City of Water! This official guidebook to Matsue includes descriptions of tourist locations and their history, specialty products, local culture, maps, and other specific tourist information. This is available in print form throughout the city.

* Matsue City Guide Newsletter
Published every three months, “Matsue City Guide Newsletter” is also available at the Matsue International Tourism Office and several other places in Matsue.
Download it from the Matsue International Community Centre (MICC) website by navigating in the “Event Information” corner.

* Lakeline Bus Map
Learn more about the Lakeline Bus in our Moving Around section.

* Horikawa Pleasure Boat Cruise Map
A detailed map of what you will see when touring the moats around Matsue Castle. See our related article for more details.

* Matsue Dan-dan Maps
Matsue Dan-dan Maps can be found at the Matsue International Tourism Office. They introduce the main areas of Matsue and specific places to eat and shop. They have other information to keep handy as well, such as Japanese phrases and where to find Wi-Fi.
- Matsue Castle Area
- Matsue Station Area
- Tamatsukuri Area

* Enmusubi Perfect Ticket
See Moving Around to learn more about the Enmusubi Perfect Ticket.

* Matsue Photo Map
- North Side Area(PDF)
- South Side Area(PDF)

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